Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies they reference, apply to your access to and use of exteriorpaintingstlouismo.com and any related site that links to these Terms (the "Website"). Please review them carefully, because they define your rights and obligations.
By accessing or using the Website, you accept these Terms. If you do not agree, do not use the Website. We may update these Terms or limit access at any time, with or without advance notice. If you keep using the Website after changes are posted, that means you accept the revised Terms. The Website is intended for users in the United States and its territories. You confirm that you are legally able to agree to these Terms and meet those location requirements.
Our Privacy Policy explains how we collect and use personal information and is part of these Terms. By using the Website, you acknowledge that you have read and accepted the Privacy Policy.
These Terms include a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website is a technology platform that helps homeowners and consumers send service requests to independent providers that offer home improvement, maintenance, repair, renovation, and similar services ("Third-Party Providers").
We do not:
- Perform professional or home improvement services.
- Evaluate the quality, licensing, or legality of Third-Party Providers.
- Confirm compliance with regulations or licensing requirements.
- Sponsor, endorse, or employ Third-Party Providers.
Using the Website gives you:
- Access to tools that connect you with Third-Party Providers.
- If you are a provider, access to potential customers.
You use the Website at your own risk.
2. Form Submission and Contact Consent
When you submit a form, you agree that we may use your information as described in the Privacy Policy. You also give us and Third-Party Providers permission to contact you by:
- Phone (including autodialed or prerecorded calls)
- Text message
- Postal mail
Message and data rates may apply. Consent is not required to make a purchase. You can opt out by following the instructions provided.
You agree that:
- Any information you submit is true and complete.
- We may monitor or record calls.
3. Eligibility and Authority
You may use the Website only if you can form a binding contract and meet all of the following:
- Be at least 18 years old.
- Be located in the United States or its territories.
- Not be prohibited from using the Website under applicable law.
If you accept these Terms on behalf of a company or other business, you represent that you have the authority to bind that entity.
4. License
We give you a limited, non-exclusive, non-transferable, revocable license to access and use the Website on your personal devices. All rights not expressly granted remain reserved.
5. Restrictions on Use
You may not:
- Use the Website to compete with us, harass others, or engage in illegal activity.
- Scrape, hack, or disrupt the Website.
- Collect user information for unwanted outreach.
- Misrepresent yourself or your intentions.
- Copy, monitor, frame, or alter content without permission.
- Reverse engineer the Website or remove security protections.
We may suspend or end access at any time without notice.
6. User Content and Feedback
You may submit content such as feedback, messages, and reviews. You keep ownership of what you submit, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display that content.
You state that:
- You own the content or have the right to share it.
- It does not violate any law or the rights of another person.
We may use feedback without restriction and without any obligation to you.
7. Links and Third-Party Sites
Any links to Third-Party Providers or outside websites are provided for convenience only. We are not responsible for the content, policies, or practices of those sites. Your use of them is governed by their own terms.
8. No Endorsement or Contracting
We do not endorse, verify, or guarantee any provider. Any quotes shown are for information only and are not binding. Any agreement for services is solely between you and the provider.
9. Premier Partners and Communications
By submitting your information, you authorize partner companies to contact you by automated means, including phone or email. Consent is not required as a condition of buying services. See Section 2 for opt-out details.
10. Disputes with Third Parties and Release
Any dispute with a Third-Party Provider is only between you and that provider. You release us from claims related to those disputes.
California residents waive Civil Code §1542; similar waivers apply in other jurisdictions where allowed.
11. Intentional False Information
Submitting false contact or address information may create legal liability. You agree to indemnify us and any affected providers for resulting losses and damages.
12. Proprietary Rights
All content on the Website, including trademarks and copyrights, belongs to us or our licensors. Nothing in these Terms transfers ownership to you.
13. Reliance on Information
Information on the Website may be outdated, incomplete, or inaccurate. We do not guarantee that it is complete or correct.
14. Termination and Changes
We may change, suspend, or discontinue the Website or your access to it at any time. Some provisions will continue after termination, including disclaimers and arbitration requirements.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
You use the Website at your own risk.
16. Limitation of Liability
To the maximum extent permitted by law:
- We are not responsible for indirect, incidental, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us.
Some jurisdictions may not allow these limits.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims arising out of your:
- Breach of these Terms
- Content submissions
- Interactions with providers
18. DMCA and Infringement Notices
Send infringement claims to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Include:
- A description of the work and where it appears
- Your contact information
- A statement confirming you are authorized to submit the claim
False claims may result in liability.
19. Electronic Communications
You agree to receive communications electronically through email or postings on the Website. Those communications satisfy any legal requirement for written notice.
20. Dispute Resolution and Arbitration
Disputes are resolved through binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims ≤ $10,000 may be decided by written submission.
- No class actions or jury trials allowed.
- Arbitrator's decision is final and binding.
21. Choice of Law and Venue
These Terms are governed by Delaware law.
Any dispute that is not subject to arbitration must be filed in state or federal court in Delaware.
22. International Use
The Website is operated from the U.S. If you access it from outside the country, you do so at your own risk.
23. Force Majeure
We are not responsible for delays caused by events outside our control, including natural disasters, war, and power outages.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Any claim related to the Website must be brought within one year unless the law says otherwise.
26. Severability, Waiver, and Entire Agreement
If any part of these Terms is found invalid, the rest remains in effect.
Headings are included for convenience only.
These Terms and the Privacy Policy make up the entire agreement between you and us.
27. Miscellaneous
Using the Website does not create a joint venture, partnership, or employment relationship.
No third party has rights under these Terms.
28. Contact
If you have questions, contact us at the address above.
All rights reserved.
